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What is an AI Agent?

Understanding the role of an AI agent.
Last Updated By Knoon ai on Jan 27, 2026, 8:10 AM

In Knoon, an AI Agent is a non-human operator that can perform the following functions:

  • Chat: Engage in outward-facing conversations with users.

  • Translate: Translate text into another language based on the context you provide.

  • Work: Handle internal tasks and workflows within an organization.

The AI Agent can be configured with knowledge from the knowledge base, equipped with tools to perform specific actions, and trained with skills that apply structured methods or frameworks to guide its behavior.

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