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Create a Tool for AI Agent

How to create a tool for AI agent.
Last Updated By Journey on Jan 1, 2026, 4:09 AM

In the navigation bar, go to Bots > Tools, then click "Create". You can create multiple tools in an Organization. In the "Create Tool" page, provide the following details:

  • Name of tool

  • Description of tool

  • Select "Type" (App, Work or OpenAPI)

  • Visibility (Internal or External)

  • App Action (If App is selected)

  • Agent variables, action payload and action result (If App is selected)

  • Work Box (If Work is selected)

  • OpenAPI Schema & Request header key and value (If OpenAPI is selected)

You can also provide an alternative name and alternative description for the LLM. To do so, check or uncheck:

  • Provide alternative “Name” for LLM

  • Provide alternative “Description” for LLM

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