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Add or Remove Notices in Chatbox
Add or Remove Keyboard Shortcut Messages For Human Operators
Set the Maximum Ongoing Messages Per User
Set Up User Sign-In to Access Chat Box
Block User Sign-out in Chatbox
Conversation Status
Understanding conversation status.
最后由 Knoon 于 2025年10月1日 1:36 更新
Conversation statuses are displayed beside each conversation in the "Conversations" page.
Resolved: The conversation has been closed by either an AI agent or a human operator.
In progress: The conversation is open and still ongoing.
Additional statuses are shown next to the user:
New: The conversation has not been opened by a human operator. The conversation may still be active or closed by an AI agent.
Tester: The conversation was initiated by a testing user.