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Create a Chatbox
Edit a Chatbox
Delete a Chatbox
Configure AI Agents in Chatbox
Add AI Instructions in Chatbox
Add or Remove Notices in Chatbox
Add or Remove Keyboard Shortcut Messages For Human Operators
Set the Maximum Ongoing Messages Per User
Set Up User Sign-In to Access Chat Box
Block User Sign-out in Chatbox
Test & Preview a Chatbox
Testing and previewing chat box behavior.
Last Updated By Knoon on Sep 30, 2025, 8:56 AM
After setting up the chat box, you can test and preview the chat box and AI agent replies. Go to Chat > Chat Boxes, select the chat box you want to test, click the ⋮ (more options) button, and choose “Test”.